Clearing the Cache from your web browser is an important first-step to troubleshooting many issues. A cache is a reserved storage location that collects temporary data to help websites and browsers load faster. However, sometimes it can cause a problem when websites are updated and developed as files saved in the cache may conflict with what's actually coded into the website. The more information that is saved in the cache, the slower your computer will be browsing the web. Deleting the cache data helps to troubleshoot, helps to increase the loading time of web pages and increases the performance of your computer.

If you are using Google Chrome, Edge or Mozilla Firefox you can quickly clear cache with a keyboard shortcut. While in your browser, press Ctrl + Shift + Delete simultaneously on the keyboard to open the appropriate window.

In Time range: change to All time

Tips: Leave the Browsing history and Cookies and other site data unchecked if you don’t want to lose browsing history and passwords stored in your browser.

The hit OK (or Clear data)

Tips: You can simply refresh the page or close/quit the browser and restart it after clearing the cache and cookies.

For most browsers, you can use the keyboard shortcut: Cmd + Shift + Delete to open the ‘Clear Browsing Data’ window. Everything works similarly as in the window version.

If you need any help or guidance, feel free to book a time with our support team (support@zapflow.com), we are always happy to help! For more tips and guides regarding all our Zapflow features check our other Help Center articles.