Go to the deal page.

Make sure there is a Contact person listed in the Associated People card.

Go to the 3 dots on the top right part of the deal page. Click Pass or On-Hold, depending on the action you want to choose.

Then if your "turn on" the "send rejection notification" button, you will see the editable message. Below screenshots show both Passed and On-hold related messages.



Did this answer your question?